Interpersonal Skills is one of the elements by how we are perceived by our manager and colleagues, it plays a large role in things as minor as our day-to-day happiness at the office and as major as the future of our career.
No matter how hard we work or how many brilliant ideas we may have, if we are unable to connect with the people who work around us; our professional life will suffer.
Here are some tips, on how to improve our Interpersonal Skills;
Few people want to be around someone who is always down in the dumps. Do our best to be friendly and upbeat with our colleagues. Maintain a positive, cheerful attitude about work and about life. Smile often. The positive energy we radiate will draw others to us.
2. Be appreciative
Find one positive thing about everyone we work with and let them hear it. Be generous with praise and kind words of encouragement. Say thank you when someone helps us. Make olleagues feel welcome when they call or stop by our office. If we let others know that they are appreciated, they’ll want to give us their best.
3. Pay attention
Observe what’s going on in other people’s lives. Acknowledge their happy milestones and express concern and sympathy for difficult situations such as an illness or death. Make eye contact and address people by their first names. Ask others for their opinions.
4. Active listening
To actively listen is to demonstrate that we intend to hear and understand another’s point of view. It means restating, in our own words, what the other person has said. In this way, we know that we understood their meaning and they know that our responses are more than lip service. Our colleagues will appreciate knowing that we really do listen to what they have to say.
5. Bring people together
Create an environment that encourages everyone to work together. Treat everyone equally and don’t play favourites. Avoid talking about others behind their backs. Follow up on other people’s suggestions or requests. When we make a statement or announcement, check to see that we have been understood. If people see us as someone firm and fair, they will grow to trust us.
6. Resolve conflicts
Take a step beyond simply bringing people together and become someone who resolves conflicts when they arise. Learn how to be an effective mediator. If colleagues squabble over personal or professional disagreements, arrange to sit down with both parties and help sort out their differences. By taking on such a leadership role, we will garner respect and admiration from those around us.
7. Communicate clearly
Pay close attention to both what we say and how we say it. A clear and effective communicator avoids misunderstandings with colleagues and associates. Verbal eloquence projects an image of intelligence and maturity, no matter what our age. If we tend to blurt out anything that comes to mind, people won’t put much weight on our words or opinions.
Don’t be afraid to be funny or clever. Most people are drawn to a person that can make them laugh. Use our sense of humour as an effective tool to lower barriers and gain people’s affection.
9. See it from their side
Empathy means being able to put ourselves in someone else’s shoes and understand how they feel. Try to view situations and responses from another person’s perspective. This can be accomplished through staying in touch with our own emotions; those who are cut off from their own feelings are often unable to empathise with others.